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Dependability of New Vehicles Drops for the First Time in 15 Years



You'd expect the newer car to be superior in most ways when you change your car, and that's the way it has been for the last 15 year, at least in the dependability department.  According to the latest J.D. Power report reported today, the average dependability rating for the new cars has reversed its course.

The report also pointed out that the primary reason behind the disappointing statistics is due to increased complaints regarding engine and transmission problems.

Since the report is based on 3-year-old new cars, 2011 model year cars are used for the study.

"Until this year, we have seen a continual improvement in vehicle dependability," said David Sargent, vice president of global automotive at J.D. Power. "However, some of the changes that automakers implemented for the 2011 model year have led to a noticeable increase in problems reported."

The most interesting part of the report has to do with Lexus, a Japanese automaker, which topped the list with a huge margin from the runner-up.

Lexus models averaged 68 problems per 100 vehicles (PP100) compared with 104 PP100 for the second-highest-ranked brand in the study, Mercedes-Benz, and 107 PP100 for the third-highest-ranked brand, Cadillac.

It's great to see that Mercedes has made a fantastic comeback and really started building a trust from the consumers again as one of the most dependable vehicles on the road.

Source: J.D. Power 2014 Vehicle Dependability Study

Dependability of New Vehicles Drops for the First Time in 15 Years Reviewed by Brandon on 8:21 PM Rating: 5

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